. Google receives various court orders, search warrants and subpoena requests every day regarding the cyber crimes such as cyber defamation. In order to progress through the investigation, the cyber crime investigation authorities contact Google legal department in order to retrieve useful digital evidence that may be of use in their search to track down those who aim to destroy the image of individuals and businesses present in the cyber world.

Google has made a standard when it comes to responding to the subpoena requests. They entertain such requests only as long as they are backed by a valid legal process. If you plan to contact Google legal department, make sure that you have filed a lawsuit against the responsible party.  Your subpoena request must contain a court order for the release of the required information that Google’s servers hold.  Only then will your approach to their legal department will be of any use, otherwise, they will probably not even respond.

An advisable solution would be to consult or acquire a litigation support team.
Such cyber crime investigation authorities have the experience of contacting Google legal department for retrieving valuable information from Google’s servers. A professional approach is perhaps most likely to be accepted by the search engine giant. This will make the work of dealing with the defamation cases much easier and the culprit will be apprehended if enough digital evidence is available for the investigation authorities to make use of.

Google also asks for a proper and well devised process to take place while contacting Google legal department. This includes paying a court fees and to hire a Process Server. After paying the fees for the court order to process, the attorneys should send Google their subpoena requests along with the required forms filled. Other than that, contact should be maintained with their legal department through the available contact information. Although there have been cases when the investigation authorities didn’t even receive any response from Google regarding their subpoena requests, the usual reasons include that the approach of these investigation agencies had not been as per Google’s requirement. Google has even issued statements regarding how and when their legal department should be contacted. Thus, before contacting a legal department, make sure that it is well versed in these sorts of cases.

Many believe contacting the Google legal department has become an issue in the first place because Google is very particular about dealing with the privacy policy of its subscribers.  Most of the unprepared subpoena requests are rejected, and legal department won’t even respond with a reason for their stance. As a result, the advisable practice would be to first bring your case to the standards required by Google by following the mentioned legal procedure.  By following their guidelines, you might then ask them to entertain your request of disclosing the digital evidence that may prove beneficial in reaching to a conclusion of the investigation. This means having a proper plan, evidence, filed lawsuit and a high degree of specificity for the information required.